As AI and robotics take over more decisions, many organisations are quietly losing something far more valuable than efficiency, their corporate DNA. This piece explores why institutional memory, customer expectation, culture, and lived experience matter more than ever in the age of intelligent systems, and why automating without preserving that memory risks building fast, efficient, and strangely hollow enterprises.

Boards are being told to “charge” into AI or be left behind — but most SAP estates aren’t ready. Drawing on the cautionary tale of the Charge of the Light Brigade, this blog argues that blind AI heroics create modern-day “AI Cherry Bums”: brave leaders paying the price for broken systems and deferred change. AI in SAP doesn’t need a reckless charge, it needs adaptive governance, controlled pilots, and a focus on outcomes before speed. Go at a canter, not full gallop.

SAP’s FY2025 results mark an inflection point, not a failure. "Time for a Pivot"

Strong execution met a changing market, and the signals matter. For CFOs, CIOs, and the SAP ecosystem, this is about where growth, AI monetisation, and customer leverage go next. This piece sets out why 2026 is about speed, not patience, and why it’s time for the pivot.

Data migration is the silent killer of SAP programmes. Drawing on decades of turnaround experience, this blog cuts through the excuses to expose why SAP data migrations really fail, and what leaders must do in Phase Zero to avoid UAT delays, spiralling change requests, and cowboy delivery.

We share our bold SAP 2026 predictions, exploring robotics, agentic AI, legacy ECC upcycling, CFO power shifts, and how reverse vendor lock-in is reshaping SAP’s 5X strategy.

AI is not just changing how work gets done. It is changing how organisations think. This article explores how Target Operating Models became the hidden language of business, why that language now constrains strategic imagination, and why AI is already reasoning beyond it. For CEOs, CFOs, CIOs, and boards, this is not a technology issue. It is a leadership one.

SAP and ERP is entering a new era — from intelligent automation to cognitive agency. This blog explores how SAP becomes a living, thinking system that learns, reasons, and adapts in real time.

Discover why traditional AI guardrails will fail, why governance must shift from control to intent, and how leadership teams can prepare through Dragon ERP’s Phase Zero (Agentic) approach to ethical, reflective enterprise design.

SAP’s new agentic AI is redefining how humans and machines collaborate inside enterprise systems.

Drawing on NASA psychology and aviation lessons, this piece explores the “AI ghost in the cockpit” — and how trust, transparency, and cognition will define the future of ERP.

In this executive briefing, Alisdair Bach of Dragon ERP argues that SAP transformations rarely fail because of technology — they fail because of humans. Through the lenses of physiology, organisational culture, and behavioural science, he exposes how cognitive overload, chronic stress, groupthink, and emotional resistance quietly erode even the best-planned programmes. The paper shows that Phase Zero acts as the psychological X-ray of success or failure, revealing an organisation’s decision biases, power dynamics, and readiness for change before delivery begins. It concludes that in the AI era, leaders must confront a new human challenge: the psychological shock of automation and the fear of self-cancellation. The message is clear — to lead a successful SAP transformation, CIOs and CFOs must design for human limits, not assume superhuman endurance.

Most SAP programmes fail — not because of the technology, but because of leadership, governance, and loss of focus. Alisdair Bach shares how he diagnoses, stabilises, and turns around failing SAP transformations with precision, discipline, and empathy.